Gerry,
I want to let you know that I can’t say enough wonderful things about you and your company. I’ve been coming to Auto World since 1997.
I started out just getting oil changes because you were very convenient and after a while I got to know a few people and began to bring my car there for other problems and maintenance too.
All servicemen are prompt and very courteous. They seem extremely knowledgeable about what hey are doing. They explain everything in detail and in layman’s terms.
As a woman, it’s refreshing to know that there is a company out there who wants to make customers their first priority and not the sales receipt.
In July 2001 I got married and moved to Pearland. I still travel the 25 miles into Houston anytime I need maintenance or repairs. I have found in Auto World a company with integrity, honesty and exceptional customer service.
I will continue to recommend you to anyone I know who needs your services.
Laura Runnels – 4Runner
Chauffeur Service
I don’t take my car anywhere else but Auto World, because I trust you to do what’s right, you have my total trust. You guys are so convenient with dropping me off and picking me up (you really don’t have to do that). Good job!
Tim Smith – Jeep
AAA
Dear AAA,
I wanted to inform you of the excellent treatment and professional service I received while broken down during traveling. Here’s my story:
Recently, I was traveling on business and hit a large bird that broke my headlight, then when I arrived at my destination, which was Houston…my car was overheating and my air conditioning went out.
I saw a AAA approved repair shop in Houston called Auto World. I am a AAA member, and since I was 1500 miles from home, I found some comfort in asking a AAA shop to fix my car so I could drive home again.
They fixed it in a reasonable amount of time, at a reasonable price, and the owner gave me a loaner car at no charge. I was an out of town sitting duck at their mercy, and they treated me like I had been a loyal customer of theirs for the past 10 years.
Please award Mr. Pruneda and Auto World with a certificate of recognition for the following attributes they provided me while I was far – far away from home: Quality, Friendly, Professional, Affordable, Convenient, Caring, Going beyond what is expected of them, and much more! Thank You,
James Starry – Harrisburg, PA – Lincoln Continental
Fixed an elusive problem
Gentlemen of Auto World,
I rarely get a chance to compliment any auto repair shop. At last I can confidently recommend Auto World because they fixed my car, while several others either were unable to find the problem or fixed something that did not require attention (and this includes the dealership).
Thank you all for taking the time to study this elusive failure, for diagnosing and repairing it correctly.
Warren Banes – Cadillac
Fleet
I can recommend Auto world to anyone. They tell me the truth in what is needed and let me decide on any additional repairs and maintenance. Trust is the key and I can trust Auto World. I especially like their pick up and delivery service.
Dean Johnson – Fleet Manager Weatherford International
Saved me money
You couldn’t be any better. Honest, friendly, reliable, fast, good communication and very helpful. You told me how to keep my battery going till I was able to bring it in. Then you called attention to the battery warranty saving me about $50. Familiar folks in the big city. Honest and excellent service (I never have to bring the car back for the same problem).
Betty Duson –
You guys are wonderful
You guys make it so convenient to bring your car for service. With your chauffeur service I don’t see why everyone doesn’t bring their cars in here. You guys are wonderful.
Rose Marie Hebert –
Great!
I have had very good luck with you guys. You’ve always been square with me and have never led me wrong.
Always prompt. I think you and your organization are really great!
Bill Kinney – Lexus
The Best
Not once have I brought my car in for repairs and had any problems. You always do a great job and your kindness seals the deal. I’ve owned many cars and had many repairs and by far you guys are the best.
Michael – Saab
Awesome
You guys are great, not only do you maintain my Range Rover, but you also fix my boat and dune buggy too. All in a dependable and timely manner. That’s awesome!
Steve Fefer – Range Rover
Moved, but still coming
I moved out to TX HW6 and W. Little York. But I will continue to come here for all my car repairs. I really appreciate the service here and the extra miles are worth it. You have taken care of my warranty work and that has been an ease of mind.
Gerry you are most helpful to me and all your staff.
Dan Dyer – Trailblazer
Fleet
Apache Corporation has been doing business with Auto World for over 7 years now and it has been a very rewarding relationship. Auto World has always provided us with excellent service for our fleet vehicles and for the personal vehicles of our employees. Auto World has always performed repairs and maintenance on our vehicles in a timely, proficient and cost effective manner.
Apache Corporation highly recommends Auto World to anyone looking for a conscientious and reliable provider of vehicle service and maintenance.
Cindy Moore – Fleet Manager Apache Corporation
Great
The service here is GREAT! I appreciate the door to door drop off and pick up service. I also appreciate the honest assessment of the work required.
Josephine Tarr – Ascender
Trust
You are the only automotive repair shop I trust – you know my car and you know my auto work. I love your patience to help me understand my car better and I really appreciate all the hours of sleep I have been able to put in on your couch.
Ardis Bartle – Accord
Fleet
St. Luke’s Episcopal Hospital has done excellent business with Auto World for over 8 years now.
Mr. Pruneda and his staff have been most helpful in providing information and advice about our vehicles.
Auto World is an excellent company to do business with and I would gladly recommend them highly.
Brenda Smith -Fleet Manager St. Luke’s Episcopal Hospital
Well worth it
“Check the car out for whatever it may need.” I don’t tell this to any other repair shop because they look at it as an open check book. But not you, I have enormous trust in you guys. A little difficult to get here for me but well worth it.
Dave Converse – VW Jetta
Friends
You guys are very friendly, kind and honest. You did a great job with my 30,000 mile tune up and didn’t over charge. I receive the benefit of dealing with a company that is friendly, makes you feel comfortable and treats you like a friend instead of just a customer. Oh, and I like the newsletter too.
Phyllis Wagner – Cobalt
Knowledgeable
We would not go anywhere else for repairs due to the fine service. We have a Nissan and a Lexus. We find Auto World has all the knowledge and equipment to make any necessary repair or service.
David – Lexus
Pleased every time
I think you do great work; you’re always on time and friendly. Actually I have been pleased with the work ya’ll have done every time I’ve come in for service. I like the coupons and the newsletter also.
Karen Taylor – F-150 Pick Up
Good Job
You do good work. You know what you are doing and do it well.
Richard Tinsley –
Merry Christmas
Thanks to you and all your associates for taking such good care of us and our cars for the past few years. We really appreciate the friendly, personal service and the good work you do to keep us running.
We hope you and your family have a lovely Christmas and many blessings in the New Year.
Jim & Angie Bettencourt – Cadillac & Expedition
Tire Rack
Spoke with Chris at Auto World, who is a very nice guy. They are very convenient with that chauffeur service they offer and they did a very good job balancing my tires. Don’t take this for granted; not every installer does a thorough job of balancing tires. About the only change I would make is I would’ve put a little more air in the tires. I’ll definitely use them again.
Anonymous
Quality Car Care You Can Trust
